فيلوريس أرابيا

Last updated: 29/07/2026.

Velorisecom (“Velorisecom”, “we”, “us”, “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights. It applies to velorisarabia.com and to enquiries you send us through our website, forms, and advertising (including Meta/Facebook and Instagram lead forms).

Who we are

Velorisecom is an e-commerce services agency serving businesses in the UAE and wider GCC, with operations based in Calicut (Kozhikode), Kerala, India. Contact: info@velorisarabia.com.

Information we collect

• Contact and enquiry details you provide through our website forms or advertising lead forms — such as your name, email address, phone number, company, and message.
• Information from advertising platforms. When you submit a lead form on Meta (Facebook/Instagram) or a similar platform, that platform shares the details you entered with us so we can respond to your enquiry.
• Website usage data collected through cookies and analytics tools (such as pages visited and general device/browser information) to understand and improve our site.

How we use your information

• To respond to your enquiry and provide the services or information you requested.
• To communicate with you about our services, proposals, and — where you have consented — marketing updates.
• To operate, analyse, and improve our website and services.
• To comply with legal obligations and protect our rights.

Legal basis and consent

We process your information based on your consent (for example, when you submit a form or lead ad), to take steps at your request before entering an agreement, and for our legitimate business interests in operating and marketing our services. You can withdraw consent to marketing at any time.

Sharing your information

We do not sell your personal information. We may share it with trusted service providers who help us operate our business (for example, hosting, analytics, CRM, email, and advertising platforms), and where required by law. These providers are only permitted to use your information to provide services to us.

Cookies and analytics

Our website uses cookies and similar technologies for functionality and analytics. You can control cookies through your browser settings. We may use analytics and advertising tools (such as Google Analytics and the Meta Pixel) to measure performance and improve our marketing.

International data transfers

We serve clients in the UAE and GCC and operate from India, so your information may be processed in India and other countries. We take reasonable steps to protect it wherever it is processed.

Data retention

We keep your information only as long as needed for the purposes described above, to provide our services, and to meet legal and business requirements, after which it is deleted or anonymised.

Data security

We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data.

Your rights

Depending on your location, you may have the right to access, correct, or delete your personal information, object to or restrict certain processing, and opt out of marketing. To make a request, email us at info@velorisarabia.com.

Children’s privacy

Our services are intended for businesses and are not directed at children. We do not knowingly collect information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Contact us

Questions about this policy or your data? Email info@velorisarabia.com.